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Repair & Restoration by specialized watchmakers in Japan

This is our special offer: your Japanese watch will be cared for where these watches are at home. At the heart of our Japan Repair & Restoration Service are specialized watchmakers in Japan – with the knowledge, parts, and experience for Japanese watches of all brands and eras: from Seiko, Grand Seiko, Citizen, and Orient to collector's classics like Ricoh or Takano.

For every watch, we select the appropriate specialist workshop: our partners in Japan handle demanding overhauls and restorations, while smaller tasks are carried out by our watchmaker in Germany who specializes in Japanese timepieces. This ensures every watch gets exactly the hands it needs.

Why this service is special

• Access to specialized Japanese watchmakers – expertise for Japanese watches directly from the source.
• Personal handover instead of overseas shipping – we bring your watch to Japan and back ourselves.
• Professional parts, even for older and rare models.
• Genuine restoration instead of simple parts replacement – with respect for patina and originality.
• Transparent communication throughout the entire process – no work performed without your approval.

Services & Fixed Prices

All prices are fixed prices incl. 19% VAT and do not include spare parts – any necessary parts will be transparently listed in the estimate beforehand. The estimate fee of €49 will be fully credited if the order is placed within 30 days.

Full Overhaul – Mechanical Watches

Automatic – Standard Complete disassembly, ultrasonic cleaning, oiling of all parts, new gaskets, regulation, rate protocol, pressure test (DIN 8310)	€390
Automatic – Vintage (increased effort) Same as standard, plus inspection of vintage parts, potential remanufacturing of small components, increased effort for disassembly and assembly	€490
Manual Wind – Standard Disassembly, cleaning, oiling, new gaskets, regulation, rate protocol	€350
Automatic Chronograph (e.g., caliber 6138/6139) Same as standard, plus complete chronograph mechanism: clutch wheel, column wheel, counting wheels, reset function	€690
High-End Vintage (Grand Seiko, King Seiko) Same as vintage, plus multi-position regulation, special oils (Moebius), rate protocol according to GS specifications	€690

Quartz Service

Quartz – Standard Cleaning of movement & case, brand battery, all new gaskets, rate check, pressure test	€149
Quartz with Date Function Same as standard, plus functional check and setting of date/day	€169
Quartz Chronograph Same as standard, plus check of all chronograph functions (start, stop, reset)	€229

Individual Repairs & Partial Service

Replace crown incl. winding stem (tube) Removal, fitting, pressure test (crown separate)	€90
Replace watch crystal (mineral / Hardlex) Incl. new crystal gasket and pressure test (crystal separate)	€89
Replace watch crystal (sapphire) Incl. sourcing a matching sapphire crystal, potentially Japan import (crystal separate)	€149
Polishing watch crystal (acrylic/plexiglass) Wet sanding and polishing without disassembly	€59
Replace mainspring Partial disassembly, insertion and oiling, rate check (spring separate)	€190
Calendar repair (date / day) Diagnosis and repair of the switching system (parts separate)	€190
Cleaning & Oiling (without full overhaul) Ultrasonic cleaning of the movement, re-lubrication of critical bearing points, rate check	€190
Rate regulation (fine adjustment) Multi-position regulation with rate measurement on a timegrapher	€90
Battery change incl. gaskets Brand battery, new case gaskets, pressure test (DIN 8310)	€49

Cosmetic Refurbishment & Restoration

Complete case polishing Polishing of polished surfaces, satin finishing of brushed surfaces – without traces of machining	€149
Selective satin finishing (vintage-friendly) Satin finishing only – polished edges remain untouched	€179
Dial cleaning & stabilization Gentle cleaning and stabilization, no repainting; hands removal included	€149
Lume renewal of hands & indices Super-LumiNova, vintage-compliant (replacement hands potentially separate)	€199

Not listed? Feel free to contact us – we are happy to check what is possible for your watch.

How it works

1. Place your order – fill out the form below and pay the €49 estimate fee.
2. Send in your watch – after booking, you will receive our shipping instructions. Please send your watch insured and by the current submission deadline.
3. Japan trip – We travel to Japan three to four times a year and personally hand your watch over to the appropriate specialist workshop.
4. Estimate – Your watch will be inspected and photo-documented; you will receive a binding estimate. Work only begins after your approval.
5. Repair & Return – If you place the order, we will fully credit the €49; upon completion, you will receive your watch back insured or can pick it up in the store. Otherwise, we will return your watch unrepaired.

Good to know

• Flat estimate fee: €49 (incl. VAT) – fully credited if an order is placed within 30 days of receiving the estimate.
• All fixed prices do not include spare parts – necessary parts will be listed in the estimate beforehand.
• To prevent your repair from stalling due to small parts: spare parts with a total value of up to €35 per order are considered approved upon placing the order and will be listed separately on the final invoice. We will coordinate anything above that with you in advance.
• Batch principle: we bundle orders into three to four Japan trips per year – you can find the next submission deadline at the top of this page.
• Processing time: usually 6–10 weeks from the respective Japan trip; up to 14 weeks in case of parts shortages – we will keep you updated.
• Insured return shipping within Germany: €19.90 incl. packaging and transport insurance up to €10,000.
• Watches valued over €10,000: Please contact us before booking – we will make a separate arrangement for transport and insurance.
• This service is aimed at consumers residing in the European Economic Area (EEA).

Visiting us in the shop? Feel free to fill out the form directly on our tablet – you can then pay the fee at the checkout.